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Process developer or any senior title, Biotechnology, - Job Wanted - Call Centre / BPO Operations
Resume ID:55379
Chetna Agrawal, BSc, 5-8years of Exp.
Job Wanted in Client Service Officers Resumes
Name: Chetna Agrawal
Age: 32
City / Town: GUNA
Qualification: BSc
Subject: Biotechnology
University / Board: Jiwaji University, Gwalior
Grade: 60
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Job Wanted In Category: Client Service Officers Resumes
Training / Expertise: Biotechnology graduate, experience in handling a team & managing client relationship, quick learner.
Experience : 5-8years of Exp.
Current Designation: Process Developer
Type of Current Work: Interfacing with multiple business partners including Trading, Finance, Market Risk and Technology while ensuring that the operational risk associated with the business is being mitigated.
Performed reconciliations of both cash and related general ledger postings.
Work Experience Description: Maintain daily reconciliation of trades in which we reconcile the rate, quantity and match with correct agreement of breaks.
Interfacing with multiple business partners including Trading, Finance, Market Risk and Technology while ensuring that the operational risk associated with the business is being mitigated.
Performed reconciliations of both cash and related general ledger postings.
Properly kept the business unit informed on any trades or prices that need attention.
Participates in User Acceptance Testing related to system enhancements.
Analyzing and manually reconciling of receivable invoices and reports from all brokers.
Handle and reconcile the data of multiple exchanges.
Working in Intellimatch, Rumba & Colleen applications to update & reconcile daily Collateral Reports, Custodians & Equities as per the invoices received.
SOP maintenance & updating periodically.
Preparing file for daily reconciliation in MS Excel by using sorting, filters, pivot tables, v-lookups and other functions.
Primarily responsible for reviewing and processing Individual health insurance claim of Middle East based Genpact client.(Member’s claims).
Depending upon the scarcity of resources or over-expected volumes - responsible for reviewing and processing cashless health insurance claims too.(Provider’s claims).
Re-indexation of open claims and process accordingly.
Adjudicate & Process escalations & high priority claims.
Already acting as mentor to new team members to make sure they are done with their learning curves within the stipulated time.
Achievements: Received a client appreciation for effective work.

Received Bronze award twice for effective work.

Winner of Process Talent Hunt of Cultural Activities.

Always being 100% scorer in Process Knowledge Test conducted periodically.
Job Wanted Title: Process developer or any senior title
Expected Monthly Salary RangeRs: 26,000 - 50,000
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